Temporary Suspension of Access to NCBI Database: Misuse and Optimization Guidance

Temporary Access Denial to NCBI Database Due to Potential Misuse

Message:

Dear User,

We regret to inform you that your session on the National Center for Biotechnology Information NCBI website, located at www.ncbi.nlm.nih.gov, has been temporarily susped. This action was taken in response to a series of activities which might indicate misuse or abuse of our platform.

Please understand this is not an indication of security concerns such as malware infections or cyber-attacks on the NCBI server infrastructure. It could be that your site's resource usage patterns were inconsistent with normal operation guidelines or best practices for utilizing E-utils, an online tool designed to facilitate research using NCBI databases 1.

To restore access and avoid future disruptions:

1. Review your scripts and codebase for any inefficiencies in querying the NCBI API. Optimization can help reduce the impact on other users' ability to access data.

2. Educate yourself on best practices for interacting with E-utils to maximize efficiency without compromising system stability.

3. If you are unsure how to do this, consider reaching out to a knowledgeable IT professional who might provide guidance or optimize your interaction with NCBI services.

4. Have the administrator of your server contact our support team at [email protected] for additional assistance on server optimization and usage policies.

We apologize for any inconvenience caused by this temporary suspension. Our primary goal is to ensure that all users can access the resources they need efficiently and without disruptions due to systemic issues.

1 E-utils, Full Name: E-utilities, are a set of web-based services developed by NCBI that allow researchers to interact with genomic databases using a simple interface.

This message provide constructive guidance and support while mntning the integrity of our server resources for all users. We appreciate your understanding in this matter and look forward to welcoming you back soon after resolving any potential misuse or abuse issues.

Sincerely,

The NCBI Support Team
This article is reproduced from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11121716/

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